Privacy Policy
Last Updated: May 21, 2025
This Privacy Policy describes how Torquewire ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website or use our services (collectively, the "Services").
1. Information We Collect
1.1 Information You Provide to Us
We collect information you provide directly to us, including:
- Account information (name, email address, password, etc.)
- Profile information (profile picture, bio, etc.)
- Content you post, upload, or share through our Services
- Communications you send to us
- Payment information (processed by our third-party payment processors)
- Survey responses and feedback
1.2 Information We Collect Automatically
When you access or use our Services, we automatically collect certain information, including:
- Log information (IP address, browser type, referring/exit pages, operating system, date/time stamp, clickstream data)
- Device information (hardware model, operating system and version, unique device identifiers)
- Usage information (features you use, actions you take, time spent on our Services)
- Location information (derived from your IP address or device settings)
- Cookies and similar technologies (see our Cookie Policy for more details)
1.3 Information We Collect from Third Parties
We may receive information about you from third parties, such as:
- Business partners
- Advertising and marketing partners
- Social media platforms
- Analytics providers
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, promotions, and events
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
- Facilitate contests, sweepstakes, and promotions
- Carry out any other purpose described to you at the time the information was collected
3. How We Share Your Information
We may share information about you as follows:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Torquewire or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- Between and among Torquewire and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
- With your consent or at your direction
4. Data Retention
We store the information we collect about you for as long as is necessary for the purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
5. Data Security
We take measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.
6. Your Rights and Choices
6.1 Account Information
You may update, correct, or delete your account information at any time by logging into your account. If you wish to delete your account, please contact us, but note that we may retain certain information as required by law or for legitimate business purposes.
6.2 Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services. For more information, see our Cookie Policy.
6.3 Promotional Communications
You may opt out of receiving promotional communications from us by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
6.4 Mobile Push Notifications
With your consent, we may send push notifications to your mobile device. You can deactivate these at any time by changing the notification settings on your device.
7. International Data Transfers
We may transfer the information we collect about you to countries other than the country in which you initially provided the information. These countries may not have the same data protection laws as the country in which you provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy.
8. Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.
9. Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy. In some cases, we may provide you with additional notice. We encourage you to review the Privacy Policy whenever you access our Services.
10. Your Legal Rights Under GDPR and UK GDPR
If you are in the European Economic Area (EEA) or the United Kingdom, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent
11. California Privacy Rights
If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) to:
- Know what personal information is being collected about you
- Know whether your personal information is sold or disclosed and to whom
- Say no to the sale of personal information
- Access your personal information
- Request deletion of your personal information
- Non-discrimination for exercising your privacy rights
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Torquewire
123 Automotive Street
London, EC2A 4AA
United Kingdom
privacy@torquewire.com
+44 20 1234 5678
Data Protection Officer: dpo@torquewire.com
By using our Services, you acknowledge that you have read and understood this Privacy Policy.