VinFast has signed MOUs with Nawilis, Warna Warni Ban, and Raperind to add 19 new authorised workshops, boosting its total to 181 across Indonesia.
VinFast Indonesia is really stepping up its after-sales game lately, signing agreements—well, MOUs—with three new key partners: Nawilis, Warna Warni Ban, and Raperind. This move is, I think, part of their ongoing plans to build a solid, nationwide network of genuine authorized service workshops. They seem to be eager to meet the rising demand for electric vehicles in Indonesia, and expanding their support infrastructure is a big piece of that puzzle.
Specifically, Nawilis will be bringing nine Level 1 workshops to the table, while Warna Warni Ban is adding five Level 1 facilities. Raperind steps in with five workshops, two of which are Level 1, and three are Level 2. These Level 1 centers are pretty comprehensive—they handle maintenance, basic repairs, warranties, software updates, and diagnostics for VinFast EVs. Meanwhile, Level 2 workshops focus more on routine maintenance, minor repairs, and warranty work, really making sure owners get consistent service support no matter where they are in their vehicle’s life cycle.
Adding these new partners bumps VinFast’s total authorized workshops in Indonesia to 181. That includes 69 Level 1 and 112 Level 2 workshops. They’re not starting from scratch either; they already work with partners like Otoklix, which has set up 150 workshops—41 Level 1 and 109 Level 2. Plus, Bengkel BOS contributes 12 Level 1 workshops scattered around Jakarta and other important regions. All of these workshops meet VinFast’s high standards in facilities, equipment, and technician qualifications—so quality and reliability are pretty much assured.
It’s not just about adding more physical locations, either. VinFast is also heavily investing in training and technical support for these partners. The idea, I gather, is to grow fast but still keep service standards top-notch. That’s crucial because their lineup in Indonesia is growing quickly, with models like VF 3, VF 5, VF 6, VF e34, and VF 7 hitting the roads. The main goal seems to be giving customers everywhere easy access to genuine parts and good, professional service—really making life easier and boosting customer satisfaction.
And it doesn’t stop there. VinFast is offering some pretty enticing incentives too—free charging at their V-GREEN stations and zero-interest financing options, for example. These kind of policies are aimed at lowering hurdles for people thinking about making the switch to EVs, basically speeding up the shift to cleaner transportation options across Indonesia.
During the big Gaikindo Indonesia International Auto Show (GIIAS) 2025, VinFast’s boss, Mr. Kariyanto Hardjosoemarto, emphasized their dedication to providing reliable, top-quality after-sales service. He pointed out that expanding their service network isn’t just about numbers—it’s about boosting operational efficiency and building trust among consumers. That’s pretty key for growing their presence in Southeast Asia. On the other hand, Mr. Chrisdavin Teng, from Warna Warni Ban, shared how excited they are about teaming up with VinFast, stressing the potential to really deliver great customer experiences and support Indonesia’s rapidly growing EV market.
All in all, this aggressive push to expand their service infrastructure—partnering up, pouring resources into training, and focusing on customer needs—really sets VinFast up to handle the anticipated boom in EV ownership. It seems like they’re positioning themselves well to stand out as a leading electric vehicle maker in Indonesia.
Source: Noah Wire Services